Connect with us via phone, Monday - Friday from 8:00am to 5:00pm Eastern Time (New York, USA) at +1 800-237-7841.
Or, provide detailed information below so we can best assist you. The Machine Works team will respond on the same or next business day.
Looking for help with a new machine? Let us know which models you would like to discuss.
Use this form to request a return authorization, also. Please be specific in your reason for return.
Or, provide detailed information below so we can best assist you. The Machine Works team will respond on the same or next business day.
Looking for help with a new machine? Let us know which models you would like to discuss.
Use this form to request a return authorization, also. Please be specific in your reason for return.
Need help finding your machine or parts ?
Use your mobile device and Google® Lens. ?
Use your mobile device and Google® Lens to visually search for replacement parts for CertainTeed and Unisul insulation machines.
- Determine if your Google® search app has Google® Lens already embedded in it.
- Look for the camera icon in your Google® app search box. - If your Google® search app has Lens, select the camera icon and follow the Google® Lens
instructions for using the camera on your mobile device to find your CertainTeed insulation machine and/or parts using those from your machine.
machine and/or parts using those from your machine.
- This works best if you are in a well-lit area. - If your Google® app does not have Lens embedded, you may be able to download it from
your app store.
- - Select your app store and search for Google® Lens. Find the app with the logo shown here:
- - Once installed on your mobile device, open the Google® Lens app and use your mobile device camera for find the replacement parts you need for your CertainTeed or Unisul insulation machines. Google® provides in-app instructions for use.
Quick Tips for using visual search with your mobile device camera:
- For best results, scan the serial plate from your machine. It has the model number to
help you find the correct parts for your specific machine. Here is a sample one:
OR - Scan the front on your machine.