Selected parts available for online ordering for customers in the USA.

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Machine Performance

Blower Operation

Why won't the blower turn on?

  • Blower failure

  • Blower clutch failed

  • Check valve plate failed

  • Blower inlet flange may have bird nest that was sucked into blower

PTO Operation

The truck is running and the PTO is on but the machine does not operate.

  • E-stop or gate switch is no on proper position

  • Re-set or latching relay failure

  • Remote control not operational

Blowing Air Volume

Why is there low blowing air volume?

  • Worn seals

  • Air valve open

  • Loose hose connections between blower and feeder

  • Flexible hose from blower to ball valve is worn out

  • Faulty relief valve - air escaping through valve

Air Pressue

Why is there high pressure - unable to dump air?

  • Material / fiber obstructing air valve hose

  • Air valve fails to open

Air Gauge

Why is there excessive back pressure on air gauge?

  • Hose obstruction

  • Hoses taped together, thin wall hose sleeves not used

Insulation material flow

Why is there low material flow?

  • Worn seal

  • Incorrect machine settings

  • Plastic bags wrapped around hammer shaft restricting material flow

Hopper Components

The machine engages but hopper components will not turn.

  • Shear key sheared

  • Transmission in neutral

  • Chain came off sprocket(s)

Shipping and Returns

Getting your order ready for shipment

Are all items shown online in-stock and ready to ship?

  • Each product page has item availability displayed. However, it is possible that your item may not be in stock at time of shipment.

  • If there are any changes required to your order after you have completed it online, our Customer Service team will notify you as soon as possible.

  • We understand you are need replacement parts quickly to keep your machine in good working order.

Most orders ship within 1-2 business days.

  • Business days are Monday - Friday, New York time, except for US holidays.

  • If you must confirm your order will ship on a certain day, please contact us when your order is complete.

Shipping Service Options

We primarily use FedEx for shipping and offer the following options:

FedEx Ground1-5 days transit
FedEx Next Day Early 1-2 days transit
FedEx Next Day Afternoon1-2 days transit
FedEx 3-day3 days transit

Return Policy & Process

Please read the full return policy. Here are the key points.

  • All returns mus have a Return Merchandise Authorization (RMA) issued prior to returning the item(s).

  • No returns of used items unless confirmed as defective by our Customer Service team.

  • No returns accepted after 30 days of shipment.

  • Do not return items not originally purchased from CertianTeed.

Return Process

  • Contact us for a Return Merchandise Authorization (RMA) number prior to returning items.

  • Provide a copy of the RMA in the box with your return so that your account can be refunded correctly.

  • If another part is to be provided, a new order will be required. Customer Service will contact you to make arrangements.

  • The CertainTeed team inspects returns prior to granting refunds. This can take 3-5 business days.

  • Credit card companies then require an additional 5-7 business days to complete the refund to your credit card.

More Options

Need parts for your machine? Shop now

Still have questions? Contact us.

Need help finding your machine or parts ?

Use your mobile device and Google® Lens. ?

Use your mobile device and Google® Lens to visually search for replacement parts for CertainTeed and Unisul insulation machines.
  • Determine if your Google® search app has Google® Lens already embedded in it.
    - Look for the camera icon in your Google® app search box. google lense searchbox
  • If your Google® search app has Lens, select the camera icon and follow the Google® Lens instructions for using the camera on your mobile device to find your CertainTeed insulation machine and/or parts using those from your machine. machine and/or parts using those from your machine.
    - This works best if you are in a well-lit area.
  • If your Google® app does not have Lens embedded, you may be able to download it from your app store.
  • - Select your app store and search for Google® Lens. Find the app with the logo shown here:google lense icon
  • - Once installed on your mobile device, open the Google® Lens app and use your mobile device camera for find the replacement parts you need for your CertainTeed or Unisul insulation machines. Google® provides in-app instructions for use.
Quick Tips for using visual search with your mobile device camera:
  • For best results, scan the serial plate from your machine. It has the model number to help you find the correct parts for your specific machine. Here is a sample one:
  • Scan the front on your machine.
  • steel lable of machin